Our Story
in2eff was founded by a team of garment industry veterans and software specialists who recognized a critical gap in the market. After years of frustration with generic software solutions that failed to address the unique challenges of apparel manufacturing, we set out to build tools specifically designed for this industry.
Our core development team brings together decades of hands-on experience in garment production with cutting-edge technical expertise. We've walked the factory floors, solved production bottlenecks, and now we're translating that knowledge into digital solutions.
What began as a small project has grown into a comprehensive suite trusted by manufacturers worldwide to optimize their operations, reduce waste, and improve efficiency.
Our Core Values
Industry-Specific
We develop specialized manufacturing solutions tailored to your industry's unique challenges, with every feature designed to solve real production problems.
Reliable Support
Our dedicated support team ensures you're never left without solutions when you need them.
Continuous Improvement
We regularly update our tools based on user feedback and changing industry needs.
Built for Business Continuity
Dedicated Support Team
Our specialized support professionals are trained to resolve issues quickly and efficiently, with multiple team members cross-trained on all systems.
Comprehensive Documentation
Detailed manuals and video tutorials ensure you can find answers even outside business hours.
Redundant Systems
Our cloud-based infrastructure ensures 99.9% uptime with automatic backups and fail-safes.
Our Support Process
Immediate Response
All support requests receive an initial response within 2 business hours, with most issues categorized and assigned immediately.
Expert Triage
Our senior technical team reviews each case to ensure proper handling, with escalation paths for critical issues.
Continuous Updates
You'll receive regular updates until resolution, with clear timelines for complex issues.
Preventive Measures
After resolution, we analyze the root cause and implement preventive measures to avoid recurrence.